Last updated: May 13 2025

Medusa places great importance on protecting personal information. In accordance with Quebec’s Law 25 on the protection of personal information in the private sector, we have implemented measures to ensure transparency, security, and respect for the rights of individuals who share their data with us.

1. Identity of the Privacy Officer

The person responsible for the protection of personal information at Medusa is:

[Full name of the privacy officer – to be provided]
Email: [Email address dedicated to privacy inquiries – to be provided]

2. Personal Information Collected

We only collect the personal information required for our activities, namely:

• Full name

• Email address

• Phone number

3. Methods of Collection

Information is collected directly through our website using:

• A contact form to schedule a free discovery call

• A newsletter subscription form

4. Purpose of Collection

Personal information is used exclusively for:

• Contacting you to schedule a free discovery call

• Sending you our newsletter if you have subscribed

5. Use and Disclosure of Information

Data is used strictly internally, except for our CRM service provider:

• Go High Level, a marketing automation and customer relationship management platform based in the United States

As such, personal data may be transferred and stored outside Quebec, particularly in the U.S., where it may be subject to different data protection laws.

6. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected. You may request the deletion of your data at any time (see Section 9).

7. Data Security

We have implemented reasonable measures to protect your personal information, including:

• Restricted access to all accounts and tools containing personal data

• Monitoring of data access

• Use of reputable platforms for data management and storage

8. Cookies and Tracking Technologies

Our website does not currently use any cookies or similar tracking technologies.

9. Your Rights (Under Law 25)

As a user, you have the right to:

• Access the personal information we hold about you

• Request corrections or deletion of that information

• Withdraw your consent at any time

• File a complaint with Quebec’s Commission d’accès à l’information (CAI)

To exercise your rights, please contact us at: [Email address – to be provided]

10. Unsubscribing

All our newsletter emails contain an unsubscribe link, allowing you to withdraw your consent to receive communications from us at any time.

11. Policy Updates

This privacy policy may be updated to reflect legal or operational changes. The date of the last update will always appear at the top of the document.